An online store generates a constant stream of events: orders, abandoned carts, returns, delivery questions, reviews, product pages to create. Each one calls for a quick response, and the volume grows with sales.
An AI agent handles these events according to your rules and through your tools (store, payments, carrier, email). It answers common questions, follows up at the right moment and flags the cases that need a decision.
What an AI agent takes care of#
Recover abandoned carts#
Customers who left a cart receive a helpful reminder, not a pushy one. Template: Abandoned cart recovery.
Answer common questions#
"Where is my order?", sizes, delivery times: answers given with the order's real status. Template: Online store customer service.
Warn customers about delays#
Late parcels spotted and customers informed before they start to worry. Template: Shipment tracking.
Write product pages#
Complete, persuasive product pages from a simple product list. Template: Product description writer.
Where to start#
Abandoned cart recovery and customer service are the two most common first agents: they rely on data that is already in your store. Describe the task to the architect, or start from an industry template: it will only ask the questions that apply to you, and the price is shown before launch. The pricing page details the plans.