Automation
Weekly sales report
Every Monday, your sales, your best products and your loyal customers.
€3 per monthEvery Monday at 8 am
E-commerceAutomation
Online store customer service
The agent answers your store's common customer questions (order tracking, sizes, delivery times, address changes) by checking the real order and parcel status, and passes on anything that needs a decision.
Use this template
€79 per month, estimatedPrice confirmed before launch
What the agent does
Every hour from 9 am to 7 pm
- 1Read. New tickets.
- 2Check. Real parcel status.
- 3Reply. Common questions.
- 4Escalate. Cases that need a decision.
Sample deliverable
42 tickets today, 35 resolved
- “Where is order 4530?”: parcel delivered to a pickup point yesterday, address and hours sent.
- Escalated: customer asking for a goodwill gesture after a 9-day delay.
- Message: Replies sent and cases escalated
Connectors
Gorgias: read and reply to tickets
ShipEngine: read parcel status
Already set up for you
- Goodwill gestures
- Always decided by you
What you'll be asked
- Your delivery times, sizing and shipping policy?
Who it's for
About 335 runs a month, standard business logic and 6 actions per run (emails sent): Expert tier.
Learn more
In the same category
- Automation
Abandoned cart recovery
Customers who left a cart get a helpful reminder, not a pushy one.
€19 per monthEvery day at 10 am, 2 pm and 6 pm
- Automation
Low stock alert
A heads-up before you run out, with the quantity to order.
€9 per monthEvery day at 7 am