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futureagent

Customer serviceAutomation

Satisfaction survey

Three days after each completed job, the agent sends a short Tally survey. Every month, it analyzes the answers (average score, strengths, recurring pain points) and sends you a report with the customers to call back.

Use this template

€9 per month, estimatedPrice confirmed before launch

Or launch it from WhatsApp

What the agent does

Monday to Friday at 10 am

  1. 1Spot. Jobs completed 3 days ago.
  2. 2Send. The survey to the customer.
  3. 3Analyze. This month's answers.

Sample deliverable

October: 4.6/5 across 38 responses

  • Strengths: punctuality, clean job sites.
  • Pain point: time to get a quote (mentioned 7 times).
  • To call back: Mr Duval (2/5).
  • PDF: Monthly satisfaction report

Connectors

  • Google SheetsGoogle Sheets: read completed jobs
  • TallyTally: collect the answers
  • GmailGmail: send the survey

Already set up for you

Timing
3 days after the job
Questions
A score and a comment

What you'll be asked

  • Which email address should the report be sent to?

Who it's for

About 22 runs a month, standard business logic and 6 actions per run (emails sent): Essential tier.

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