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futureagent

Office and adminAutomation

Service request triage

The agent gathers the requests received by email, form and voicemail, pulls out the essentials (fault, address, urgency, photos), suggests a slot in your Google Calendar taking travel time into account and prepares the reply to the customer.

Use this template

€19 per month, estimatedPrice confirmed before launch

Or launch it from WhatsApp

What the agent does

Three times a day, Monday to Saturday

  1. 1Gather. Requests received.
  2. 2Qualify. Fault, urgency, address, photos.
  3. 3Schedule. Slot close to other jobs.
  4. 4Reply. Slot suggested to the customer.

Sample deliverable

5 requests this morning

  • URGENT: leak under the sink, Mrs. Garnier, Lattes. Suggested slot: 11 am (12 min from the current job).
  • Water heater quote, Mr. Petit, Castelnau: Thursday 2 pm.
  • Message: Today's requests and suggested slots

Connectors

  • GmailGmail: read requests and prepare replies
  • Google CalendarGoogle Calendar: suggest a time slot
  • Google MapsGoogle Maps: estimate travel times

Already set up for you

Emergencies
Flagged at the top
Reply
Draft for approval

What you'll be asked

  • Your service area?

Who it's for

About 78 runs a month, standard business logic and 6 actions per run (emails sent): Advanced tier.

Learn more

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