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futureagent

Customer serviceAutomation

WhatsApp replies

The agent answers common questions on WhatsApp Business (opening hours, prices, availability, address) from the information you give it, and passes the other requests on to you with a summary.

Use this template

€49 per month, estimatedPrice confirmed before launch

Or launch it from WhatsApp

What the agent does

Whenever a message comes in

  1. 1Read. The customer's message.
  2. 2Reply. If the information is known.
  3. 3Forward. Other requests, summarized.

Sample deliverable

Customer: "Are you open on Sunday?"
Reply: "Hello! Yes, from 8 am to 1 pm. Remember to order your cakes the day before, by 6 pm."

  • Message: Replies and forwarded requests

Connectors

  • WhatsApp BusinessWhatsApp Business: receive and reply to messages

Already set up for you

Escalation
Any request outside the known information

What you'll be asked

  • What information can the agent give out?

Who it's for

About 400 runs a month, simple task and 1 action per run: Expert tier.

Learn more

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