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Customer reviews, replies and report

Every evening, the Review Collector picks up the new Google reviews of your business. The Responder drafts a personalized reply to each one. On the 1st of the month, the Analyst sends you the report: average rating, recurring topics and actions to take.

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€21 per month, estimated3 linked agents, price confirmed before launch

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Agent 1 of 3

Review Collector

Picks up the new reviews on your Google listing every evening.

€9 per month

What the agent does

Every day at 8 pm

  1. 1Collect. Today's new reviews.
  2. 2File. Rating, author, text, date.

Sample deliverable

3 new reviews: 5, 5 and 2 stars.

  • Excel: Reviews table

Connectors

  • Google MapsGoogle Maps: read the listing's reviews

What you'll be asked

  • Name and city of your business?

Agent 2 of 3

Review Responder

Drafts a personalized reply to each new review.

€9 per month

Starts after “Review Collector”: replies to each new review picked up by the Collector.

What the agent does

After the Review Collector

  1. 1Read. New reviews.
  2. 2Reply. A sincere, personalized reply.
  3. 3Send. Negative reviews first.

Sample deliverable

2 stars, Marc D.: "Marc, you're right, Saturday was a tough day. We've added more staff…"

  • Message: Suggested replies

Connectors

  • GmailGmail: send you the replies

What you'll be asked

  • Which email address should the replies be sent to?

Agent 3 of 3

Review Analyst

On the 1st of the month, the review report and the actions to take.

€3 per month

Starts after “Review Collector”: analyzes the reviews picked up by the Collector.

What the agent does

On the 1st of each month at 9 am

  1. 1Analyze. The month's reviews.
  2. 2Summarize. Recurring topics and actions.
  3. 3Send. PDF report.

Sample deliverable

October: 4.4/5 across 41 reviews. Recurring topic: the wait at Saturday lunchtime (9 reviews).

  • PDF: Monthly review report

Connectors

  • GmailGmail: send the report

What you'll be asked

  • Which email address should we send the result to?

Who it's for

3 linked agents, each priced on its own schedule and tools.

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