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Health and wellbeingAutomation

Cancellations and waiting list

As soon as an appointment is cancelled in the practice's calendar, the agent offers the slot to patients on the waiting list (in sign-up order) by text with a confirmation link, and updates the calendar for the first one who accepts.

Use this template

€9 per month, estimatedPrice confirmed before launch

Or launch it from WhatsApp

What the agent does

On every cancellation

  1. 1Spot. Freed-up slot.
  2. 2Offer. To waiting patients, by text.
  3. 3Reassign. To the first who confirms.
  4. 4Update. Waiting list.

Sample deliverable

October: 31 cancellations, 26 slots reassigned
Thursday 10:30 am cancelled at 8:12 am, offered to 3 patients, taken by Mrs. Laurent at 8:19 am.

  • Message: Slots freed up and reassigned

Connectors

  • Google CalendarGoogle Calendar: spot cancellations and reassign
  • Google SheetsGoogle Sheets: read the waiting list
  • ClickSendClickSend: offer the slot by text

Already set up for you

Response time
20 minutes per patient

What you'll be asked

  • Which spreadsheet holds your waiting list?

Who it's for

About 60 runs a month, simple task and 3 actions per run: Essential tier.

Learn more

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